Aviva to shed 1,800 jobs June 6th, 2008
Norwich Union owner Aviva is to shed 1,800 jobs over the next two years as it seeks to rationalise its insurance operations. This will will lead to ‘centres of excellence’ in seven cities across the UK, whilst other locations will no longer carry out insurance business, although Aviva will continue to have a business presence in these locations. Major cities such as Birmingham, Glasgow, Leeds and Liverpool will be affected.
The chief executive of Norwich Union insurance said “We want to deliver excellent, consistent and reliable customer service with market leading efficiency. To achieve this we will need to fundamentally simplify our business, consolidating our expertise into seven insurance centres of the future in the UK.”
Only time will tell whether the move goes beyond a cost cutting exercise to deliver cheaper premiums and a better standard of service for customers.
